Privacy Policy
Tenek LLC | https://tenek.ai | Effective Date: June 17, 2026
This Privacy Policy explains how Tenek LLC ("Tenek," "we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website https://tenek.ai or use our marketing services. Please read this policy carefully. By using our website or services, you agree to the terms described below.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily submit to us, including:
- Name, email address, phone number, and business name when you fill out a contact or booking form
- Business details, marketing goals, and other information you share during strategy calls or onboarding
- Payment and billing information processed through our third-party payment processors
- Communications you send to us via email, chat, or other channels
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, device type, and operating system
- Pages viewed, time spent on pages, and referring URLs
- Click behavior and interaction data through cookies and analytics tools
- UTM parameters and ad click identifiers for campaign attribution
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Meta (Facebook/Instagram) Ads platforms, including lead form submissions and pixel data
- Google Ads and Google Analytics
- GoHighLevel (our CRM and marketing automation platform)
- Calendly or other scheduling tools you use to book a call with us
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and deliver our marketing and automation services
- Send follow-up communications related to your inquiry or engagement with Tenek
- Send SMS and email communications where you have opted in (see Section 5)
- Run and optimize paid advertising campaigns on your behalf or to reach prospective clients
- Analyze website traffic and improve our website, content, and service offerings
- Process payments and manage billing
- Comply with legal obligations and enforce our agreements
- Send service-related updates, account notifications, and administrative messages
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
3.1 Service Providers
We share data with third-party vendors who help us operate our business, including:
- GoHighLevel — CRM, SMS/email automation, and pipeline management
- Meta Platforms — advertising and lead generation
- Google LLC — analytics and advertising
- Stripe or other payment processors — billing and transactions
- Calendly — appointment scheduling
- Twilio — SMS delivery infrastructure
3.2 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Tenek, our clients, or others.
3.3 Business Transfers
If Tenek is acquired, merged, or undergoes a change of control, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to track activity on our website and improve your experience. These include:
- Essential cookies — required for the website to function
- Analytics cookies — used to understand how visitors interact with our site (e.g., Google Analytics)
- Advertising cookies — used to measure ad performance and retarget visitors (e.g., Meta Pixel, Google Tag Manager)
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
5. SMS and Email Communications
5.1 Opt-In
By submitting a form, booking a call, or engaging with our lead generation campaigns, you may be opting in to receive SMS and/or email communications from Tenek. We will always obtain your explicit consent before sending marketing messages via SMS.
5.2 Message Frequency
Message frequency varies based on your inquiry and engagement level. Standard messaging rates may apply.
5.3 Opt-Out
You can opt out of SMS communications at any time by replying STOP to any message. You can opt out of email communications by clicking the unsubscribe link in any email or by contacting us at admin@tenek.ai.
5.4 No Third-Party Sharing for SMS
We do not share your phone number with third parties for their own marketing purposes. Your phone number is used solely to communicate with you about Tenek's services.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain our business records, and comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information (subject to legal retention requirements)
- The right to opt out of marketing communications at any time
- California residents may have additional rights under the California Consumer Privacy Act (CCPA)
To exercise any of these rights, please contact us at admin@tenek.ai.
8. Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Tenek LLC
30745 Pacific Coast Hwy #324
Malibu, CA 90265
Email: contact@tenek.ai
Phone: 310-889-0340
Website: https://tenek.ai